Shipping Policy
Shipping Charges Calculation:
| State | Fix Charges | Variable Charges |
|---|---|---|
| Lembah Klang/Selangor | RM400 | RM0.20/KG |
| N.Sembilan | RM500 | RM0.30/KG |
| Johor | RM600 | RM0.30/KG |
| Perak | RM500 | RM0.30/KG |
| Pahang | RM600 | RM0.30/KG |
| Penang | RM600 | RM0.30/KG |
| Kedah | RM600 | RM0.30/KG |
| Perlis | RM900 | RM0.30/KG |
| Terengganu | RM1000 | RM0.30/KG |
| Kelantan | RM1000 | RM0.30/KG |
Delivery Timeframes
Orders are processed and shipped within 1-3 working days after payment confirmation.
Shipping Methods
BSE Plantation Sdn Bhd own transportation/3rd party forwarder engaged by BSE Plantations Sdn Bhd/customer own transportation arrangement
Shipping Locations
We provide transportation in Peninsular Malaysia. Extra transportation charges may apply for location outside Klang Valley.
Delivery Charges
Enjoy standard shipping fees based on weight and your destination of your order with a special rate of RM0.20/KG for Klang Valley.
For location outside Klang Valley, fees for shipping will be calculated during checkout, considering the weight and destination of your order.
Delivery Exceptions
Please note that during public holidays or unforeseen circumstances, delivery times may extend. We strive to keep customers informed of any delays.
Delivery Partners
Our deliveries are fulfilled by our trusted local couriers' partners for secured and timely shipping.
Signature on Delivery
Orders may require a signature upon delivery for security purposes.
Return of Undelivered Packages
In the event of an undelivered package due to customer erroneous delivery information, it will be returned to our facility. Customers will be notified accordingly. To preserve the quality and freshness of our produce; Customer will need to re-order again and no refund will be made. Any re-shipment can be arranged at an additional fee.
If the undelivered package due to erroneous from our company; it will be returned to our facility and customers will be notified accordingly and re-shipment will be arranged with no additional fee.